When you call Digital Connections, you’re not connecting to an operator who will transfer you to just any technician. With Digital Connections, you get personal and friendly support straight from the founder, Andrew Flumen. Any further IT support technicians you get from Digital Connections are hand selected and include only those with superb technical proficiency.
Andrew started DCI in 2001 after helping run two other successful technical support companies. With years of experience in the technical world, Andrew knew he wanted Digital Connections to be centered on the clients. For Andrew this means IT support directly from him, even at night or on the weekends if it means getting a client’s business back up and running.
Atlanta Technical Support Company
Andrew stays up-to-date in all things tech related. The technology he’s working with now may be different in six months. But when a client calls with a problem, Andrew knows what they are talking about right away. His love for learning means there aren’t too many facets of this broad industry that he hasn’t already seen. Should an odd problem arise, he won’t give up until he’s solved the puzzle. It’s this always-changing aspect of the field that Andrew loves.
Andrew got his start in the IT support business during his junior year at Emory, where he graduated in 1996 after studying psychology and religion. Andrew saw the need for tech support from fellow college students who always had questions for him. He later offered tech support to the homes and businesses surrounding the university. Now with over 15 years of experience in the field, Andrew and Digital Connections provide a wide range of technical support services throughout Atlanta and the surrounding area.
Clients appreciate Andrew’s ability to communicate technical problems and solutions in everyday language. He doesn’t try to confuse clients with technical terms but instead aims to make an often stressful experience a more fun and less trying one.
Remote And Onsite IT Support
Loving his job means that business and personal life naturally connect for Andrew. He tests out and keeps up with the latest technology from home theater systems to smartphones. For over a year, Andrew has also been giving a presentation to groups on how to filter and monitor Internet content for children.
As part of his love for learning, Andrew is an avid reader—the book or two a week kind—and an amateur science fiction writer. He’s also an animal lover and has no problem providing onsite IT support in homes with pets.
No matter what your home or small business IT support need may be, Digital Connections can help you. Call Andrew today at 770-851-3320 or send him an email.